We are seeking client service oriented Help*rs who will manage the front desk. You will be responsible for greeting and engaging clients in a positive and friendly manner. You will introduce new clients to the Stretch*d Space and Stretch*d Method.

Responsibilities will include:

Checking clients in and out of sessions and answering all customer related questions (in person, by phone and email)
Actively maintain the cleanliness and organization of the space so each client receives the best Stretch*d experience
Assist in retail merchandising and monthly inventory
Complete opening and/or closing checklists
Perform other duties as needed
Work alongside and support Stretch*rs to ensure a successful and seamless client check-in and experience
Working knowledge of the MindBody booking system
Assist Management with day-to-day operations of the space
Ensure prompt response to client emails; notify Manager if needed

Qualifications

MindBody software experience a plus
Leadership experience a plus
Must have superior customer service skills
Must have excellent interpersonal skills and a service-oriented outlook
Must be highly organized
Ability to work independently as well as on a team
Should have a strong ability to communicate clearly with team members, clients and senior management
Must be able to move and/or lift heavy items, up to 50 lbs.

Work requirements

Must be available to work:

Sundays & a minimum of three shifts per week; minimum 4 hours each
Ability to work flexible hours; early morning/late night/ weekends
Some holidays (open year-round)

About Stretch*d

Why stretch yourself, when we can do it for you?! Brought to you by the founder of SLT (Strengthen Lengthen Tone), Stretch*d is a one-on-one assisted stretch space with its first location in Flatiron. We have created an accessible experience to help clients from all walks of life feel good by increasing their mobility.

@stretchdspace