Wednesday, November 20, 2024

Audience Services & Merchandise Manager

 

Reports to: Executive Director

Supervises: Volunteers, Summer Interns, and Summer Work Study Students

Salary and Benefits:  Hiring range is $40,000-$45,000 depending on experience and qualifications. This is a full-time, non-exempt, in-person position. ADF offers an excellent benefits package that includes holidays and Paid Time Off (PTO) days (vacation, sick time, and personal time), plus health, long and short-term disability, dental, and life insurance and a 401K with a 4% match. Off-season, this position works Monday-Friday which includes the option to work from home on either Tuesdays or Thursdays. Additional hours, both off and especially on season, may be necessary based on workload.

Job Summary: Serve as the primary manager of all audience-related services including overseeing all ticketing matters. Responsible for securing group ticket sales, distribution of marketing materials, setting up marketing events including children’s matinee parties. Secure annual ADF merchandise purchase and oversee sales at office and theaters. Work with Marketing and Social Media Manager and Graphic Designer on marketing efforts for ADF.

Qualifications:  A successful candidate will have excellent communication and customer service skills, be highly organized and detail oriented, have the ability to prioritize, be able to work independently and as part of a team, work well in a fast-paced environment, and be proficient with Microsoft Word and Excel. Bachelor’s degree and knowledge of dance highly desired. Knowledge of the NC Triangle community helpful.

To Apply:  Please email a cover letter, résumé, and three references to adf@americandancefestival.org with Audience Services and Merchandise Manager in the subject line by December 16. No phone calls, please. Anticipated start date: February 3, 2025.

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A dancer in a black tutu and leotard and pointe shoes stands on one leg, with the other leg extended behind the body in a straight line. One arm is raised above the head and the other extended to the back parallel to the extended leg. The school director is opposite the dancer and wears a red DTH logo t-shirt and black pants and ballet slippers. She holds the hand of the arm raised above the dancer’s head with one arm and her back arm is extended and she is smiling at the student.

 

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A dancer in a black tutu and leotard and pointe shoes stands on one leg, with the other leg extended behind the body in a straight line. One arm is raised above the head and the other extended to the back parallel to the extended leg. The school director is opposite the dancer and wears a red DTH logo t-shirt and black pants and ballet slippers. She holds the hand of the arm raised above the dancer’s head with one arm and her back arm is extended and she is smiling at the student.

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